Antal is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Cracow, Poznań and Gdańsk conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy. The Antal SSC & BPO team specializes in providing recruitment services for shared services and outsourcing centres. Its projects involve searching for candidates to fill positions that require advanced technical or managerial skills, as well as high-volume recruitment associated with creating new structures or new teams within a short timeframe. The Antal SSC & BPO division consists of sections specializing in the following disciplines: Finance & Accountancy, Banking Operations, Payroll/HR, Legal Operations, Customer Service/IT Helpdesk, Purchasing, Supply Chain.
Customer Care Specialist with German
Location: Wrocław
Responsibilities:
- Receiving and processing orders from customers
- Providing the client assistance and instructions
- Verification of orders, forwarding confirmation to the customer
- Handling customer complaints, issuing corrective invoices
- Close cooperation with the Sales and Logistics Department
Requirements:
- Fluent German and English
- Experience on similar position
- Very good communication skills
- Good overall computer skills (MS office, focus on Excel)
- Analytical skills, multitasking
- Customer Service mindset
Our client offers:
- Stable working conditions
- Development opportunities
- Multisport card
- Medical care
- Life insurance
- Lunch card
- Annual bonus
