Customer Contact Specialist with Arabic

Requirements:

• Fluency in English and Arabic, another European language will be an asset
• Mature communication skills and excellent telephone etiquette
• A passion for providing the world’s best customer service for each and every customer
• An open mind and eagerness to continually develop
• Knowledge of airline systems and operations will be an advantage but not essential
• Solid computer skills
• Sound mathematical and problem solving skills
• Good sense of personal accountability
• A drive to recognize sales opportunities and capitalize on them
• A willingness to work in Kraków

Responsibilities:

We offer:

• The opportunity to travel the world with great travel benefits (free annual ticket, discounted tickets for you and your family)
• Comprehensive training and access to the latest technology to ensure success in your role
• An attractive package of social benefits
• A great work environment on the top floor of Krakow’s newest building, right in the heart of town
• Career growth with one of the world’s leading airlines
• Flexible shifts adjusted to your lifestyle
• Permanent employment opportunities