Customer Experience Specialist with Portuguese

Responsibilities:

• Daily contact with players mainly via e-mail & social media channels
• Performing excellent service to our players
• Collaborate with other departments (product teams/marketing team/game artists team) to manage reputation, identify key players and coordinate actions
• Providing translations if required
• Constantly collaborating with other team members
• Supporting Business Development Team

Skills:

• Fluent Portuguese
• Good knowledge of English
• Very good customer service skills and client-focus attitude
• Ability to analyze end to end processes
• Strong time management skills
• Flexibility, with an ability to adapt to changing schedule of tasks
• Strong interpersonal skills and proactive approach
• Good knowledge of MS Office
• Knowledge of another language will be an asset

We offer:

• Employment contract
• Work for a stable company
• Opportunity to realize one’s own ideas
• Creative and friendly workplace atmosphere
• Professional development opportunities thanks to numerous trainings and conferences
• Benefits package with private health care, Multisport card, fruits at work, English lessons and many more
• Additional bonus for cycling to work