Stribog Games - in honour of Slavic god of fortune and wealth
Slavic mythology is especially close to our heart - it is an integral part of the history of this land. That's why we wanted to honor the name of our studio's Polish roots, at the same time delivering top-notch entertainment to players around the world. Our team is built of people, who are veterans of mobile gaming. We’re not a big corporation - just several dozen people working together like a family.
Customer Experience Specialist with Portuguese
Miejsce pracy: Kraków
We are looking for a driven Customer Experience Specialist to attract and interact with targeted virtual communities and networks gamers.
Responsibilities
- Daily contact with players mainly via e-mail & social media channels
- Performing excellent service to our players
- Collaborate with other departments (product teams/marketing team/game artists team) to manage reputation, identify key players and coordinate actions
- Providing translations if required
- Constantly collaborating with other team members
- Supporting Business Development Team
Skills
- Fluent Portuguese
- Good knowledge of English
- Very good customer service skills and client-focus attitude
- Strong time management skills
- Strong interpersonal skills and proactive approach
- Good knowledge of MS Office
- Knowledge of another European language will be an asset
We offer
- Variety of cooperation forms (i.e. employment contract/B2B contract)
- Work for a stable company
- Home Office with the possibility to work fully remotely after induction completed
- Creative and friendly workplace atmosphere
- Professional development opportunities thanks to numerous trainings and conferences
- Benefits package with private health care, Multisport card, fruits at work, English lessons and many more
- Additional bonus for cycling to work
