Customer Service Advisor (Russian, Bulgarian and Hungarian speakers)

Job description

• Playing a key role in the development of our business in your respective countries

• Being the first point of contact for all inbound enquiries

• Using your technical understanding to secure the business and give customers up to date information on the status of their repairs

• Liaising with technicians for progress on repairs

• Getting involved in marketing the company through Allegro, Ebay and other websites to ensure online presence in your country

• Updating our technical bulletins

• The role will be highly varied and you should be prepared to get your hands dirty!

Requirements

• University degree

• Excellent customer service skills, experience is sales would be an advantage

• Ability to communicate well in Polish, English and one of the following languages: Russian, Bulgarian or Hungarian

• Ability to multitask and prioritise your workload

• Ability to work under pressure in a dynamic environment

• Good command of basic computer programs: Word, Outlook, Excel

• Enthusiasm and passion for cars are a must

• Willingness to travel

We offer

What’s in it for me?

BBA reward their high performers with a generous salary, bonus scheme and benefits package. We openly promote from within and encourage personal development through in-house training and visits to other global sites. Those with great potential will have the opportunity to join the company’s fast-track management scheme. Prior to the job, we provide 2 months training in the UK (all expenses covered) where you will get a good understanding of the products and how the business operates.