Ogłoszenie numer: 610978, from 2015-02-02
BBA-Reman Sp. z o.o.
The company
BBA Reman has rapidly become an international market leader in the remanufacture of automotive parts, spanning 3 continents and 11 countries worldwide. We are looking for highly motivated individuals with charisma and confidence who are passionate about cars and have proven experience of building rapport with customers.
Customer Service Advisor
Location: Kraków
Job description
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Being the first point of contact for all inbound enquiries
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Using your technical understanding to secure the business and give customers up to date information on the status of their repairs
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Invoicing completed jobs
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Liaising with technicians for progress on repairs
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Playing a key role in the development of the Polish office
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Getting involved in marketing the company through our Allegro site and updating our technical bulletins
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The role will be highly varied and you should be prepared to get your hands dirty!
Requirements
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University degree
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Excellent customer service skills
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Fluency in Polish and English (Russian, Ukrainian or Hungarian language would be an advantage)
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Ability to multitask and prioritise your workload
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Ability to work under pressure in a dynamic environment
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Good command of basic computer programs: Word, Outlook, Excel
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Enthusiasm and passion for cars are a must
We offer
What’s in it for me?
BBA reward their high performers with a generous salary, bonus scheme and benefits package. We openly promote from within and encourage personal development through in-house training and visits to other global sites. Those with great potential will have the opportunity to join the company’s fast-track management scheme. Prior to the job, we provide 2 months training in the UK (all expenses covered) where you will get a good understanding of the products and how the business operates.