Od 2004 Sitel Polska w Warszawie aktywnie dostarcza wielojęzyczne usługi dla znanych międzynarodowych korporacji i klientów. Dzięki otwartej i szczerej współpracy, obsłudze na najwyższym światowym poziomie oraz doświadczeniu naszych pracowników nasi klienci zawsze odnoszą sukces.
Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
We are looking for candidates for the position of:
Customer Service Professional – Dutch Speaker
Location: Warsaw, Mokotów / w@h
On this position you will be responsible for technical telephone and mail administrative/logistical support to Dutch speaking customers, support to users of global brand IT equipment.
It is worth joining us
- Internal promotion opportunity
- Friendly, multicultural work environment
- Stable employment
- Working hours: Monday-Friday 09:00 - 17:00 - full-time job
We expect:
- Native/fluent Dutch
- communicative English
- Interest in the technical area is an asset
- IT literacy (Windows, MS suite)
- Excellent interpersonal skills, teamwork-oriented
- Basic customer experience
You get:
- Wellbeing and health: we provide a private medical care, Multisport cards, internal SitelFit program - promoting activity
- Rest: we subsidize the holiday
- Giveaway: Christmas - vouchers or additional cash on the account, layettes for newborns, gifts on the occasion of Children's Day
- Fun Management: integration meetings (during the pandemic we use modern streaming channels), Fun Management program - monthly events in each department/project
- Development: free access to modern training platform for every employee, development programs - 95% of our managerial staff is from our internal promotion
- CSR - we care not only about ourselves. We are happy to help those in need.
- Language Course - you don't speak Polish? Join us and sign up for the lessons we organize.
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.