Customer Service Representative with Czech

We offer:

• Bonus system
• Holiday benefit
• Medical care
• Sport card
• Internal and external trainings
• International environment
• Savings programme
• Stable employment

Requirements:

• Be fluent in Czech language and have good command of written and spoken English
• Have experience in dealing with customers either face-to-face or via phone
• Have excellent communication and interpersonal skills
• Have the ability to adapt to the changing environment
• Able to work under time pressure
• Have computer skills (Microsoft applications, SAP knowledge is an advantage)

Responsibilities:

• Resolving any customer issues in a timely and effective manner and in accordance with best practice
• Answering inbound customer calls
• Being available on Live Chat for customers
• Processing orders
• Providing an excellent customer service experience to our customers

Reference no. CSR/184/KŁU
The offer applies to permanent work