Customer Service Representative with Dutch or Scandinavian languages

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Currently, for our client, a global manufacturing company based in Warsaw, we are urgently seeking Candidates for the position of Customer Service Representative.

As Customer Service Representative you will be directly responsible for
• Process incoming customer requests and orders (product availability, order delivery, order tracking, pricing, general product information)
• Check the orders against the customer and purchase order agreements;
• Instruct and liaise with warehouses, plants and forwarders to prepare and arrange the execution of the shipment of goods;
• Invoice timely and accurately
• Handle complaints and return shipments
• Maintain, update and file customer files, records and internal documents in SAP system
• Monitor credit situation of the customer and liaise with credit department and sales representatives
• Interface with and support the sales representatives

We are looking for candidates with:
• Fluent English and Dutch or Swedish or Finnish or Danish is a must
• Customer and service oriented attitude;
• Excellent communication skills;
• Team player, multitasking ability;
• Experienced in using Microsoft Windows applications
• Must be able to work in a fast paced environment with complex business scenarios
• Must be detail oriented and have strong problem solving skills
• High level of attention detail

Our client offers an attractive salary and benefit package, trainings and a well-structured career path. The company provides the opportunity to work in a multinational environment with colleagues from all over the world.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl