Customer Service Representative with German

Responsibilities:

• Acting as a point of contact for Clients ordering product
• Receiving orders from German speaking customers
• Verifying the correctness and completeness of received data
• Gathering required information in order to make sure it is in compliance with guidelines
• Entering and updating information in SAP
• Monitoring status and progress of order realization
• Creating invoices and licenses for the product and sending to Client
• Resolving customers" inquiries regarding documentation, order or other process related issues
• Supporting department in monthly closure process
• Remaining in a strict cooperation with Sales Team
• Performing other ad hoc duties

Requirements:

• Fluent German and very good English
• Experience in office based job, perfectly in similar field
• Higher education (Bachelor degree or at least still studying)
• Knowledge of MS Office
• Knowledge of SAP- nice to have
• Attention to details an accuracy at work
• Problem solving attitude
• Team spirit and willingness to work in international environment
• Ability to work full-time

Offer:

• Contract of employment, initially for fixed term (min 1,5-2 year)
• Attractive benefits (medical care, life insurance, canteen with discounts and holiday bailout)
• Work in a prestigious company with outstanding culture
• Good location of the office
• Possibilities to get promoted and develop
• Opportunity to take part in international projects
• Multicultural, friendly and supportive team
• Employment in a place where employee is highly valued