Customer Service Representative with German

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, international business centre located in Wrocław, we are looking for Candidates on the position of Customer Service Specialist.

On this position you will be mainly responsible for supporting current and future customers of the company regarding execution of orders and possible complaints. Telephone and e-mail contact with business customers (big institutions, universities, laboratories and organizations) as well as updating database and ad hoc small projects will be also included in the scope of your duties. Work environment is far from call centre what means that you will work with low amount of customers, dealing with more complex situations and you will have real impact on the process.

We are looking for Candidates with good command of German and English. Some experience in customer service area will be a plus but we are also opened for motivated Candidates with no former experience. Moreover Candidate should also be able to deal with complex issues demanding multitasking and resistance to stress or pressure of time.

Our Client offers possibility of gaining valuable experience in unique international environment, interesting industry and possibility of further development within the company.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl