Customer Service Specialist – English

Our Client is leading interactive fitness platform globally, with a passionate community of nearly 7 million Members.

Responsibilities:

• Delivering above-and-beyond experiences to our members by phone, email, live chat;
• Creating relationships with community and making the impossible possible;
• Coordinating with all branches of hardware and software teams to better understand and resolve Member inquiries.

We expect:

• Fluent English
• Interest in sport - will be an asset
• IT literacy (Windows, MS suite)
• Strong Team Player
• Multitasker, problem solver, out of the box thinker

It is worth joining us:

• Internal promotion opportunities
• Friendly, multicultural work environment, internal events and CSR activities
• Possibilities to grow by our Talent Development Programs and trainings
• Working hours: 12pm-10pm Monday-Sunday. You should be able to work 5 days for 8 hours each day