Customer Service Specialist - German Speaker

With the business growing it is imperative that we get the right people into the business to help us drive forward. We will want you to do the following (and probably some other things on top of that too!):

• Provide excellent customer service via email and chats
• Troubleshoot and work with the Operations team to resolve customer issues
• Convert new customers coming in via emails and social media channels and other
• Proactively represent Azimo online & on social media
• Work towards improving our digital products and our portfolio of partner companies
• Acquire Azimo fans!

Skills & Experience required

• Fluent in German, additional languages a bonus.
• A people person, happy to talk to customers and win them over
• Degree-level education
• Computer literate
• Customer focused, flexible and able to think outside of the box
• Excellent written manner

Skills & Experience preferred

• Experience of working across countries
• 1-2 years work experience in a customer facing role
• Copyediting skills

Individual

• Self-starter who is happy to work in a fast-moving, entrepreneurial environment, and take responsibility for getting things done with minimal supervision
• Credible communicator with internal and external stakeholders and partners
• A good team player: someone who sees work as more than a job, wants to have fun, get involved and be part of something exciting
• Persistent, able to work under pressure and to deadlines

• Working in one of the hottest FinTech Startups in Europe
• Competitive salary reflecting your skills and experience
• Private Medical Healthcare and Multisport card
• Use of MacBook Air / Pro
• Weekly team lunch
• Office snacks and lots of coffee!
• To work in a truly special team – we believe in what we do!