Customer Service Specialist - German Speaker

With the business growing it is imperative that we get the right people into the business to help us drive forward. You will be responsible for:

• Provide excellent customer service via email and chats
• Troubleshoot and work with the other teams to resolve customer issues
• Convert new customers coming in via emails and social media channels and other
• Proactively represent Azimo online & on social media
• Work towards improving our digital products and our portfolio of partner companies
• Acquire Azimo fans!

Skills & Experience required

• Fluent in German and English, additional language is a plus
• Degree-level education
• Computer literate
• Customer focused, flexible and able to think outside of the box
• Excellent written manner
• Self-starter who is happy to work in a fast-moving, entrepreneurial environment, and take responsibility for getting things done with minimal supervision
• Credible communicator with internal and external stakeholders and partners
• A good team player: someone who sees work as more than a job, wants to have fun, get involved and be part of something exciting
• Persistent, able to work under pressure and to deadlines

• Working in one of the hottest FinTech Startups in Europe
• Competitive salary reflecting your skills and experience
• Private Medical Healthcare and Multisport card
• Use of MacBook Air / Pro
• Weekly team lunch
• Office snacks and lots of coffee!
• Possibility to work from home on Fridays
• To work in a truly special team – we believe in what we do!