Customer Service Specialist with Czech and Slovak

Your daily tasks:

• Providing the highest level of customer service (contact with clients via phone and e-mail); 
• Updating information regarding cases. 
• Meeting targets, following company policies and procedures, ensuring quality;  
• Performing daily tasks in an efficient and timely manner.

What do we expect from you?

• Language skills: Proficiency in Czech (C1/C2) and Slovak (C1/C2) and knowledge of English (B1-B2 level);  
• Experience: Great if you have experience in technology focused roles and in customer service in general;  
• Technology: Knowledge of MS Office and developed computer skills;   
• Personality: Motivated, enthusiastic, open to having clear conversations with customers, solution oriented.

Advantages will be:

• Independence AND ability to work with minimal supervision;  
• Tech savvy background, ability to solve problems, troubleshooting skills;  
• Attention to detail;

Working conditions:

• Contract of employment;
• Working from the comfort of your own home;
• Day shifts from Monday to Friday;
• Equipment for work provided by us.

We offer:

• Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.), 
• Private Medicover healthcare;
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
• Professional development through training and cross-location cooperation at the international level. 

Terms and Conditions apply.

Don't hesitate and apply now!