Customer Service Specialist with Czech

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, company based in financial industry, we are currently looking for Customer Service Specialist with Czech.

Working on this position you will be responsible for phone customer service and back office duties. The scope or responsibilities includes communicating courteously with customers by telephone or email, maintaining customer records by updating account information, investigating and solving customers’ problems and complaints, ensure efficient customer service processes and contribute to team effort by accomplishing related results as needed.

To be successful on this position you need to have very good (min. C1) knowledge of Czech and good (min. B2) knowledge of English, experience in customer service would be an asset. We are looking for Candidates with ability to work in a team and customer service mindset. Ideal Candidate should have good analytical skills, multitasking skills and ability to work effectively under pressure. Basic knowledge of MS Office (Word, Excel) is a must.

Our client offers an interesting work in a multicultural environment; a unique opportunity to participate in creating and developing a new structure; development opportunities and clear career paths; attractive salary and shift work schedule. If you have relevant background and are interested in the role, please apply promptly. Only short-listed candidates will be contacted.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl