We are looking for you!
Dodax, our company, provides thousands of customers from all over the world with a wide portfolio of products online.
Customer satisfaction is important to us and our key interest is to think global. Currently we have offices and logistic centres in Switzerland, Austria, Germany, Poland, Japan and the United States, which handle millions of orders annually and dispatch them globally.
Do you want to become part of a young, dynamic company, operating on a global level? Have you ever wanted to become part of a challenging environment, where you will be able to enhance your current customer service skills? We might be just looking for you!
We are looking for talented and emphatic Customer Service Center Associates in Warsaw, Poland, who can commit to our customers and have a can do-attitude.
- Creating and publishing consistent multilingual product descriptions in order to offer the customers a functional and accurate detail page
- Supporting Customer Service in answering to customer inquiries concerning missing/inconsistent info about the products
- Focusing on product information but also paying attention to the quality as well as consistency of the visual content
- Translating and editing existing multilingual product description
- Capable to work with Windows Operating Systems and Microsoft Outlook
- Familiar with multiple browsers, tab and window navigation, instant messenger tools and database structures
- Language: Fluent English with German (oral and written)
- Positive, compassionate attitude and a passion for customer service
- Team spirit and willingness to learn continuously
- Communicative, courteous, competent manner
- Solution-orientated and self-motivated
- Open towards flexible working hours (shift work and working on weekends required)
We offer an international, stable environment in a young, dedicated and dynamic team which is located in a modern business location in Warsaw: THE PARK premises near Chopin airport.
Furthermore, you will receive a full training and have the opportunity to take
part in regular team events.