An e-commerce company, Groupon inspires its users to visit interesting places close-by, travel and discover new activities, while offering a wide range of products as well. It also provides its partners with tools and support, which help them to develop and manage their businesses.
In less than six years of operating in Poland, Groupon grew from a company that hired less than ten people and fit in a small room into a leader of local trade, and is currently a place where about 700 people has the opportunity to develop their skills and competences in a friendly atmosphere. We believe that great companies are made by great people.
Are you passionate about Customer Service? Do you speak fluent English? Would you like to work in a fast-paced, dynamic tech company at the forefront of e-commerce? Yes? Then we think we have the perfect job for you!
Who We Are.
Groupon is the place consumers go to buy just about anything, any place, any time and we're changing local commerce on a global scale. We enable real-time commerce across a range of local services and activities, shopping and goods, travel and live events while at the same time also helping drive new business to our merchants and partners, providing them with a suite of tools to manage and develop their business processes.
The Role: What we are offering.
The role of Customer Services Specialist will develop your soft skills and teach you how to build excellent working relationships with clients and customers alike with a key focus on the UK/US market. We work hard and will provide you with great training to deliver on our customer service requirements. In addition, we also offer:
- Great offices, centrally located in the heart of Warsaw.
- For the fitness enthusiasts and health-conscious amongst you we offer MultiSport Cards and also the opportunity to join our sports teams - though some folks get very competitive from time to time
- The free coffee, fresh fruit and breakfast cereals - they come in handy if you skipped breakfast!
What we need from you
A fluent English speaker (Grade B2+/C1 or higher), you have excellent communication skills and an unerring ability to focus on the task at hand and deliver exceptional support to Groupon's customers in the UK/US market. Creative and open-minded, you are equally at ease in a fast-paced, dynamic environment as with working within a large team and delivering on clear targets and performance KPI's. We're nice people, so above all, we want people who are eager to learn, work hard and know how to have fun at work! We value flexibility at work and have varied working hours in these roles, so we offer both regular, standard hours of 09:00 to 17:00 and also later evening work from 15:00 to 23:00.
So now what?
Let's face it - if you've read this far, you're probably interested right? So why not take this unique opportunity and join one of the biggest e-commerce companies in the world. We think you'd look really great in green - so get in touch and let's chat!