Antal is a leader in executive recruitment and HR consulting services. The brand is present in 35 countries and has been operating in Poland since 1996. Antal International offices in Warsaw, Wrocław, Cracow, Poznań and Gdańsk conduct projects across Poland and abroad for biggest global corporations and local businesses operating in all sectors of the economy. The Antal SSC & BPO team specializes in providing recruitment services for shared services and outsourcing centres. Its projects involve searching for candidates to fill positions that require advanced technical or managerial skills, as well as high-volume recruitment associated with creating new structures or new teams within a short timeframe. The Antal SSC & BPO division consists of sections specializing in the following disciplines: Finance & Accountancy, Banking Operations, Payroll/HR, Legal Operations, Customer Service/IT Helpdesk, Purchasing, Supply Chain.
Would you like to develop your career in a prestigiuos international company? Looking for a multicultural environment where you can practice your language and improve interpersonal skills?
Our client currently looking for motivated and ambitious candidates for the position of Customer Service Specialist with German.
Customer Service Specialist with German
Location: Kraków
CSS
Role:
- First point of contact for clients;
- Resolve clients requests by phone, email;
- Record and follow up all customer contacts;
- Being part of internal projects in company;
- Manage client relations;
- Delivering high level of customer service.
Profile:
- Advanced knowledge of German language;
- Good knowledge of English language;
- MS Excel skills;
- Previous experience / educational background in customer service will be an asset;
- Excellent telephone manner and customer service skills.
What we offer:
- Opportunity to participate in an international projects;
- Possibility of using foreign languages on a daily basis;
- Opportunity to learn and develop already gained skills;
- Challenging job in nice working atmosphere;
- Stable employment;
- Very good salary and benefits package.