Customer Service Specialist with German
Kraków
Customer Service Specialist with German
Kraków
Nr Ref.: 1064499
Kraków
Nr Ref.: 1064499
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
For our Client, London and Krakow-based digital company focused on lowering the cost of international money transfers by bringing them on-line and to mobile, we are currently looking for Customer Service Specialist.
While working at this role, you will be responsible for providing excellent customer service via phone and email. That includes: troubleshoot and work with the Operations team to resolve customer issues, convert new customers coming in via inbound calls, emails and social media channels, work towards improving our digital products and our portfolio of partner companies.
We are looking for Candidates with fluency in both spoken and written English and German. What is more, you need to be a people-oriented person, happy to talk to customers. Excellent written and telephone manner, customer focus and computer literate are also required. We are looking for both- experienced Candidates with 1-2 years’ work experience in customer- related field as well as fresh graduates who are ready to start careers in international company with lots of development opportunities.
Our Client offers competitive salary, stable work conditions and opportunity to develop within well-known organization. Please do not hesitate to contact us regarding any questions you may have.
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