Customer Service Specialist

Requirements:

• Fluent English (B2/C1)
• Extraordinary customer needs awareness and focus
• Good communication skills
• Computer literacy
• Attention to details
• Positive outlook

Responsibilities:

• Being the first point of contact for Customers
• Resolving Customers’ requests received via phone and email  according to agreed service levels and service standards
• Taking care of appropriate follow-up (timely, accurately) of all Customers’ requests
• Order handling: accurate processing of Customers’ orders
• Claim processing
• Cooperating with theother Company’s departaments

We offer:

• Intresting work in a dynamically growing and prospective multinational organization
• Attractive salary package
• Flexible work time
• Professional training for new employees
• Friendly work environment