Help us support our clients!
Kraków
Join our newly established team in Krakow to collaborate with Developers across platforms in order to troubleshoot and resolve complex and varied issues. Become the backbone of our company by helping us support our clients in their daily endeavor to succed.
About Forward Thinking Systems
FTS is a worldwide provider of asset tracking and fleet management software. FTS technology assists clients in the improvement of their CSA scoring through the unitization of comprehensive compliant electronic-logging services.
We are deeply committed to professional and personal development offering employment opportunities across a diverse collection of businesses and geographies. So you'll flourish in an inspiring casual environment where personal growth plays a vital part in the changing face of the business. Make a change and influence the future.
- Client satisfaction management
- Liaise with our US Teams to deliver the best solutions to our clients
- Provide regular status updates to internal and external stakeholders
- Continuously improve the service/tool by gaining insights using innovative customer engagement.
- Problem definition, root cause analysis, and solution development utilizing incident and problem management systems ensuring service levels agreements are met.
WE WELCOME THOSE WHO ARE MOTIVATED
AND PROFICIENT IN ENGLISH
TO JOIN OUR EXCEPTIONAL TEAM- Training and certificates
- Supportive atmosphere
- English in practice (on site English Teacher)
- Remote work
- Integration events
- Stability of employment
- Private medical coverage
- Possibility to travel abroad
- Comfort in the work place
- Occasional Lan parties
- Hipster Coffee and tea selection