Customer Service with Czech or Romanian
Warszawa
PFKW15487
Our Client is an international FMCG company from cosmetics and chemical sector. Now, due to continuous and rapid expansion on the Polish market the company is seeking to recruit open-minded and ambitious individuals for the position of Customer Service Specialist to ensure professional and competent service in customer-related operational tasks.
Opis stanowiska / Job description:
- Order management
- Monitoring of inventory availability, communicating possible stock level shortages
- Receiving and managing customer complaints,
- Maintaining the highest standards of quality in customer service,
- Close cooperation with sales, warehouse and transport department
- Ensure timely deliveries
- Preparation of reports and analysis
- Monitoring of inventory availability, communicating possible stock level shortages
- Receiving and managing customer complaints,
- Maintaining the highest standards of quality in customer service,
- Close cooperation with sales, warehouse and transport department
- Ensure timely deliveries
- Preparation of reports and analysis
Kogo szukamy / Profile description:
- One year experience on a similar position or in Call Center, Contact Center, HelpDesk
- Higher education
- Excellent communication and interpersonal skills
- Ability to organize and prioritize work
- Ability to work in stressful situations and under time pressure,
- Very good knowledge of MS Office, especially MS Excel
- knowledge of SAP will be an additional value
- Fluent or very good Czech or Romanian
- Fluent or very good Polish
- Good English
- Pro-activity in approach to tasks
- Higher education
- Excellent communication and interpersonal skills
- Ability to organize and prioritize work
- Ability to work in stressful situations and under time pressure,
- Very good knowledge of MS Office, especially MS Excel
- knowledge of SAP will be an additional value
- Fluent or very good Czech or Romanian
- Fluent or very good Polish
- Good English
- Pro-activity in approach to tasks
Jak aplikować / How to apply:
