Aston Chemicals is an independent distributor of speciality chemicals, providing the European Personal Care industry with innovative, high quality raw materials and outstanding levels of customer service. Personal Care includes Skincare, Haircare, Cosmetics and Toiletries. It is a thriving global manufacturing sector that has significant impact on quality of life for consumers around the world.
We are looking for an enthusiastic, organized and self-motivated person with excellent communication and interpersonal skills to join our Polish team as a Customer Services Assistant. This role is essential in enabling Aston Chemicals to continue delivering great quality products and excellent customer service to our expanding customer base.
Customer Services Assistant
Miejsce pracy: Warszawa
Main duties and responsibilities:
- Cooperation with Sales and Operation teams
- Sample management (sending samples to customers, ordering samples from suppliers worldwide, controlling sample stock, preparing reports)
- Translations of documentation
- Customer support (replying to requests, gathering technical documentation, cooperation with Technical department)
- Helping in organizing and taking part in exhibitions/seminars in Poland
- Preparing several types of reports and submitting them to authorities
- Creating PowerPoint Press books
- Office administration (ordering office supplies and groceries)
- Replacement of Operation team members when necessary
Requirements:
- Native or excellent Polish
- Advanced written and spoken English
- High school level education (university level education is preferred)
- Working knowledge of MS Office
- Self-reliance
- Good learning skills
- Good team player
- Excellent organizational and communication skills
- Experience at a similar position will be an additional asset
- Natural science education will be an additional asset
We offer:
- Competitive salary
- Full time employment contract (Umowa o pracę)
- Benefits package (private medical insurance, critical illness benefit and subsidised gym membership), following successful completion of the probationary period
- Personal accident insurance
- Friendly and supportive atmosphere
- Good work-life balance