Customer Support Specialist with English (night work)

Requirements:

• Native/C2/C1
• Readiness to work at night daily
• Any graduate
• Some previous professional experience in a customer-service capacity
• Strong customer interaction skills and ability to work in a variety of customer   situations
• Web/Tech-savvy with an affinity for innovative and emerging technology a must
• The ability to think and react quickly
• Passion for helping people
• Desire for problem solving

Ideal Personal Attributes:

• The ability and aspiration to learn on the fly and do what needs to be done
• Team player/ collaborative operating style
• An innovative mind always willing and able to contribute creative solutions to problems as they arise
• The drive to go above and beyond to help people succeed
• Passion for the startup environment

Responsibilities:

In this position you would learn how to:

• Manage campaigns to ensure that budgets are fulfilled and optimize based on performance requirements
• Troubleshoot issues and help solve complex problems with client integrations 
• Initiate new features and enhancements with our Product team 
• Handle general advertising and technical inquiries for clients and sales 
• Function as a front-line product expert and ensure ‘best practices’ are utilized

We offer:

• Attractive salary and benefit package 
• Clear development and career paths 
• Great working environment 
• Awesome office near the city center 
• Fresh fruit and aromatic coffee