With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Customer Support Specialist with Swedish, Danish or Finnish.
Responsibilities
- Back office operations support,
- Dividing tasks within the teams,
- Manage system stop and provide approval as per company guidelines,
- Answering customers questions and queries via email and chat mainly,
- Communicate with vendors/partners to solve their queries.
Qualifications:
- Very good knowledge of Swedish, Danish or Finnish min. B2,
- Communicative level of English,
- Good MS Office (especially MS Excel) knowledge,
- Analytical thinking and ability to learn fast,
- Personal culture and ability to deal with the client properly,
- High motivation and willingness to learn,
- Ability to work under time pressure,
- Welcome experience in accounting.
We offer:
- Attractive salary,
- Stable job offers - employment contract,
- Work in a multicultural and diverse environment with employees from over 30 countries,
- Genpact supports professional training and great career development opportunities,
- Free access to our award-winning learning platform,
- Benefits such as Insurance, Luxmed, additional vacation days, biking policy.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
