Delivery Information Administrator with English

Job description:

• Understanding the cause of the undeliverable package(s)
• Providing customer service to UK customer on a daily basis
• Liaising between origin and destination countries to ensure open issues are resolved quickly
• Following up with Delivery Centres/Brokerage to ensure shipper's instructions have been actioned and visibility is provided for the customer
  
  

We expect from applicants:

• Knowledge of English on a proficient level it's a must (telephone language skills verification will be conducted prior to interview)
• Strong Customer focus and communication skills
• Ability to work under time-pressureAbility to deal with multiple tasks
• Positive attitude and ability to manage conflict
  
  

Our offer:

• Professional development in fast growing international company
• Competitive salary
• Social benefit package (including private life insurance, health care, sport package, pension plan)
• Modern offices in the heart of Wroclaw