Coloplast develops products and services that make life easier for people with very personal and private medical conditions. In Coloplast Business Centre we are responsible for global financial operations, orders administration, HR and IT support, marketing & data analysis activities, and many others. If you have the right profile and the right amount of curiosity and ambition you can be a part of this exciting challenge. Curiosity works here!
The job is in Coloplast Business Centre in Szczecin, Poland within the newly created US Direct Sales Support team as a part of Comfort Medical, a wholly owned subsidiary of Coloplast.
As a new employee, you will be part of Comfort Medical team supporting the same processes but in two locations: Coral Springs, FL and Szczecin, CPBC. The team located in CPBC is in the phase of creation when it comes to the structure, improvements, culture so your input will be more than welcome. Continuous contact, exchanging knowledge and sharing experience with your colleagues from Florida is what you can count on!
We have an exciting opportunity for a Documentation Specialist to join our growing team!
Responsible for interacting with medical facilities and providers’ offices to collect medical record documentation; management of medical files and scanning them into the database.
- Organizing and maintaining customer medical records.
- Uploading documents into the database
- Reviewing each medical record for missing documentation.
- Working with physician offices to resolve deficient documentation in the required time frame.
- Ensure accuracy of components within the files by ensuring records meet contractual and regulatory requirements
- Fulfill requests by clarifying desired information; completing transactions; forwarding requests when applicable.
- Keeping customer records up to date.
- Finding solutions for improvements.
- Communicating effectively with teammates and customers
- Experience in working with documents and/or customer service.
- Ability to take initiative and work independently.
- Fluent in English (both written and spoken) – min. B2 level.
- Ability to work for the process training purpose during afternoon (12.00 – 20.00) shift for 2-3 months. After that time, the team will rotate to cover working hours 8.00-18.00
- No probation period – long-term contract from the start
- Challenging tasks and growth opportunities in a motivating work environment
- Gaining experience in an international organization
- Opportunity to use and develop foreign languages in daily work
- Fantastic work atmosphere full of respect and partnership
- Internal trainings
That's not all! We have even more for you!
- Modern workplace
- No dress code zone
- Great winter and summer events, and family picnics
- Delicious coffee and fresh fruits
- Private medical care
- Sports card
- Transportation co-funding
- Restaurant card
- Holiday bonus and occasional cards
Poznaj
Coloplast Business Centre Sp z o.o.
71-064 Szczecin
Coloplast Business Centre (CPBC) is part of Coloplast, a global MedTech company dedicated to making life easier for people with intimate healthcare needs.
Based in Szczecin, CPBC supports Coloplast’s global operations across Finance, Data & IT, Digital Marketing, People & Culture, Order Administration, Customer Service, Quality and Medical Compliance, as well as Legal and Business Ethics. Together with our hub in Costa Rica, which supports Coloplast’s U.S. operations, we deliver highquality services globally. Regardless of the role or business area, everyone at Coloplast contributes to work that makes a difference.
Across all locations, we are united by a culture of collaboration, inclusion and personal empowerment. Guided by a strong sense of purpose, we work together to create solutions that improve the quality of life for millions of people around the world.s