Dutch-speaking Customer Service Consultant
Miejsce pracy: Warszawa
Dutch-speaking Customer Service Specialist
Hybrid mode
Hi!
Have you ever done laundry at work?
Strange?... With us it's normal :-)
We support customers of one of the largest manufacturers of home appliances/ RTV equipment/ IT equipment, and we have so much equipment in the office that you will almost feel at home.
Tasks:
- Provide technical support to equipment users via incoming calls.
- Diagnose and resolve technical problems.
- Providing information on products and their functionality.
- Entering requests into the system.
Our requirements:
- Very good command of Dutch,
- Good command of English,
- Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).
- Communicativeness, willingness to learn.
- Ability to type quickly on a computer keyboard.
- Availability for a minimum of 120 hrs per month.
We recruit remotely! Learn about the stages of recruitment:
- Screening - initial phone or e-mail contact.
- Language test.
- Online interview via Teams.
- Information for you on our decision.
What we offer:
- Civil contract with a rate of PLN 56,00 gross/hour.
- Bonus system:after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.
- The possibility of arranging a convenient collaboration schedule; the project works on Monday-Friday, 8:30 - 18:00.
- The possibility of switching to hybrid work after 2 months - after training and the first month of independent work with good performance and obtaining the manager's permission. How do we understand hybrid work? 3 weeks from home, 1 week from the office.
- Access to the MyBenefit platform, where you can exchange the points you receive each month for private medical care, sports card, shopping codes, cinema tickets, and much more.
- Opportunities for personal and language development - internal training and free access to a language learning platform are available.
- Opportunity to grow within the company's structures - we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path.
Join us and apply today!