Global Contact Center Agent with German
Kraków
Global Contact Center Agent with German
Kraków
Nr Ref.: 1067208
Kraków
Nr Ref.: 1067208
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Our Client is global leading outsourcing company based in Cracow. For one of the most prestigious Client we are currently looking for a Candidate interested in Global Contact Center representative with excellent German and English languages.
While working at this role, you will be responsible for supporting operations of online advertising product related queries across multiple channels - chat, email and phone. You will be also managing account activation and optimization, campaign, budget, troubleshooting and keywords queries from customers. You will also have a chance to learn basics of accountancy and finance, including processing of billing and payment.
We are looking for Candidates with bachelor or master degree and at least 6 months of professional experience, preferably within online related services. Excellent German and English language skills are a must. Customer service skills, including solutions mindset, helping nature, passion for the customer and customer experience are also required.
The company offers stable working conditions, attractive salary and benefits package, great atmosphere and the ability to take part in different initiatives like Book Club, International Cuisine Club, Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others. If you are looking for new career opportunities- do not hesitate and apply!
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