Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Global Customer Experience Specjalist
Praca Stała
Workplace: Kraków
Nr Ref.: GCE/001/TOR
- Supporting online advertisers in product related queries and advertising
- Refering product feedback from customers to engineering
- Activating and optimazing accounts
- Managing queries from customers in relation to accounts, campaign and budget
- Answering queries relating to complaints, frauds and account hijacking
- Optimizing campaigns and pitching ideas to customers
- Fluent English (C1/B2) and German (C1/B2)
- At least six month of experience in customer service
- Preferably online-related experience, ideally in B2B environment
- Exellent communication verbal and written skills
- Strong problem-solving skills
- Willingness to work in a rapidly-changing environment
- Attention to detail
- Full time employment contract and attractive salary
- Working for a prestigious IT company as a client
- Social benefit packages and great referral program
- Friendly, multicultural environment
- Mentoring program for new joiners with training opportunities
- Catering and drink for employees
- The ability to use your knowledge of foreign language on a daily basis at work
If you are interested in this offer please send your application by clicking Apply button.
