Global IT Support Engineer (English and French)

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Your new company
On behalf of our Client, leading global organization located in Krakow, we are currently looking for candidates interested in IT Support Engineer with fluent knowledge of English and French.

Your new role
As IT Support Engineer you will join Global Business IT team located in Europe and USA. You will be responsible for supporting end users from Europe with main focus on Poland and France. You will handle issues and escalations as first line of support with complex assignments. Also, you will provide IT service, guides and "one to one" and "one to many" IT training. Scope of your duties will also include installation, configuration, user administration and setting up of IT systems. Moreover, you will handle local backup, recovery and necessary maintenance of the IT infrastructure. You will be involved in IT development projects as well as you will have access to new technologies and platforms.

What you'll need to succeed
To be successful Candidate you must have 2-3 years of relevant experience in providing 1^st line of IT support in international organization as well as fluent knowledge of English, French and Polish. Also, you need to have technical knowledge such as: general good knowledge of IT platforms, hardware and software installations, user administration in a Windows and Office environments (Word, Excel, PowerPoint, Outlook). Also, you need to be very service minded and capable of communicate necessary, important and critical information to colleagues and end users at an appropriate level.

What you'll get in return
Our Client offers attractive salary as well as additional benefits such as medical insurance, sports card, variety of trainings etc. The company offers interesting job opportunity with international projects in fast-growing organization.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl