Global Workplace Services support specialist
About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?
- Strong administrative background
- Managing key administration tasks – producing reports, minutes and presentations and providing management information as required.
- Strong communicative and interpersonal skills
- Self-motivated and has a ‘can do’ attitude
What will you do?
Job Responsibilities
- Production of required monthly reports - KPI; Financial; issues logs; service improvement plans
- Co-ordination of annual governance calendar in conjunction with ISS
- Co-ordination of global service audit calendar, collating and tracking actions.
- Attendance at and producing minutes from weekly internal service review meetings and managing actions arising
- Management of Customer Satisfaction surveys
- Analysis of ‘Pulse’ feedback relating to Workplace Services and suggesting and driving recommendations for improvement
- Communications ‘PoC’ for Workplace Services messaging – working with the CRES Communications Team
- Management of our core Workplace Services systems and applications and helping our teams use them – i.e. FMS and Insight plus CRES tools - working with the Smart Office and Digital Workplace SME’s
- Management of any required data analysis in conjunction with CRES Data Management SME
- Supporting the Global Lead for EHS on reporting ad hoc projects
- Supporting the Global Lead for Workplace Service Compliance, Audit and Security on reporting and ad hoc projects
- Management of Workplace Services Distribution Lists and Team Rooms
Who will you be working with?
Working as part of the Global Workplace Services Team in supporting the operational delivery of Workplace Services within the CRES organisation. Supporting our local and regional teams and our ISS partners to drive ‘Service Excellence’.
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
- Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks - Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
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About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.