Aon Hewitt is the global leader in human resource consulting and outsourcing solutions. Our truly international team is made up of 29 000 employees working in more than 90 countries worldwide. We were one of the first human resources administration outsourcing centers in Poland and are one of the most experienced and well established employers in the market. We have 750 colleagues in our Krakow office, ranging from young graduates to the most experienced professionals in the field. We are proud of our drive to continuously improve our processes, customer service values and great atmosphere in our team.
Come and join one of the best teams in Poland!
Health & Benefits Flex Administrator
Location: Kraków
Nr. Ref.: 07361
Nr. Ref.: 07361
Key responsibilities:
- Daily and timely administration of benefits for clients.
- Reporting escalations to appropriate Teams.
- Working closely with appropriate Teams in order to resolve issues.
- Supporting the process of implementation the client’s benefits scheme onto a newly developed platform.
- Taking part in testing, developing and updating documentation as well as designing processes needed for administering benefits scheme in several EMEA countries.
- Working closely and building relationships with Teams based in the UK, the USA and India.
- Achieving targets (KPIs, SLAs, ect.)
Requirements:
- Fluent English – C1 level
- Demonstrable experience in customer support, data analysis
- Proven ability to manage multiple tasks at a time while paying strict attention to details
- Experience in using computer applications (MS Office is a must, especially Excel)
- Excellent written and oral communication skills
- Ability to work and communicate in a culturally diverse team
- Bachelor/Master degree in Economics, Finance, Accounting Math would be an asset
- Spotless record and strong work ethos
We offer
- A promising career path and individual development plan
- A large number of career opportunities in different business areas
- Cooperation with young, energetic and craving for knowledge colleagues just like you
- The opportunity to build strong and meaningful relationships with clients and influence their business
- The best medical cover on the market with free dental care
- Generous and competitive benefits package (multisport cards, insurance, vouchers – find out what else is waiting for you!)
- Offices in close proximity to Krakow’s city centre
- The chance to participate in social events and charity actions
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