Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care, human resources and marketing services. BPO employs over 2700 specialists in its offices located in Krakow and Katowice.
Currently we are searching for a HR Administration Process Analyst.
The jobholder will be responsible for processing the HR data correctly and timely according to the project deadlines and to the expected quality, interacting with the Client on a daily basis via phone and email, working on resolving HR related issues, cooperating with other delivery team members, and ensuring that the documentation is up to date.
- Answer client’s calls and emails
- Process HR Administration requests
- Provide clarification of HR policies and procedures
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
- Bachelor degree
- Very good command of spoken and written German/French/Italian
- Very good command of spoken and written English
- Attention to detail
- Client facing skills
- Good knowledge of MS Office
- Good communication skills
- Able to cooperate within the team
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
