Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the world’s business heroes—from single-person startups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success. As a FTSE 100 company with 14,000 colleagues across 24 countries, we do business the right way, while giving back to our local communities through the Sage Foundation. Be Sage, build on.
Due to People Service Hub growth we are looking for HR (People Services)Representative with fluency in German and English.
HR Representatives provide first point of contact to colleagues and managers for all HR transactional inquiries such as HR policies, processes and programs where self-service is either unavailable, or where the query cannot be resolved through the self-service channel available.
This role also assists in maintaining knowledge base - record and document colleague interactions, creating and utilizing standard processes or knowledge articles to respond consistently to inquiries.
If you are familiar with:
- delivering exceptional customer/colleague service
- German and English language on at least advanced level
- entering and managing sensitive data and confidential matters
we would love to speak to you!
Why Sage?
At Sage you will have the following benefits:
- 1 year assignment to Frankfurt, Germany and relocate back to Warsaw afterwards!
- up to 5 days special leave per year for charitable work and volunteering of your choice
- great company culture and added social commitment through the Sage Foundation
- work-life-balance environment & home office one day/week
- extremely generous bonus potential
- Sage stock exchange options
- relocation support
- great workplace through 3 floors with spacious kitchen/chillout area
- long-term prospects for a professional career
- access to Sage Academy – online platform with over 3500 courses
- international work environment, German and English on a daily basis
- interesting start-up project due to process transformation
- life insurance and medical care package
- Multisport/Multibenefit card
- concierge services
- car parking refunds
- locked bike parking
You will:
- respond and/or process colleague and manager inquiries and requests
- work with new hire related data, colleague transfers, promotions, salary increase changes, status changes, address changes, terminations, benefits
- determine which queries require specialist support and escalate complex enquiries
- support colleagues regarding the policies or procedures
- provide administrative support for HR transactions and services
