About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 4000 specialists in its offices located in Krakow and Katowice.
Position purpose
HRÂ Process Specialist will be responsible for the correct and timely HR data processing, according to the project deadlines and to the expected quality. The HR Administration Process Analyst will also interact with the Client on a daily basis via phone and email, ensuring proper resolution of HR-related requests. Another key aspect of the job is the cooperation with other delivery team members, and making sure that all the necessary documentation is up to date.
Main accountabilities
- Answer client’s calls and emailsÂ
- Process HR Administration requestsÂ
- Provide clarification of HR policies and proceduresÂ
- Generating weekly, monthly and quarterly reports, auditing all completed work for accuracyÂ
- Delivering reports and holding responsibility for periodic reviewÂ
- Handling potential data discrepancies and ensuring timely errors correctionÂ
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition planÂ
- Update all required process documentation (process maps and procedures) and other documentation within agreed time frames
Requirements
- Bachelor degreeÂ
- Very good command of spoken and written ItalianÂ
- Very good command of spoken and written EnglishÂ
- Attention to detailsÂ
- Good knowledge of MS OfficeÂ
- Good communication skillsÂ
- Ability to cooperate smoothly with other team membersÂ
- Willingness to work in a complex and dynamic environment
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
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