Sage is recruiting Rockstar!
Due to People Service Hub launch in Warsaw we are looking for HR (People Services) Representative with fluency in English.
HR Services Representatives provide first point of contact to colleagues and managers for all HR transactional inquiries such as HR policies, processes and programs where self-service is either unavailable, or where the query cannot be resolved through the self-service channel available.
This role also assists in maintaining knowledge base - record and document colleague interactions, creating and utilizing standard processes or knowledge articles to respond consistently to inquiries.
HR Representative with English
Miejsce pracy: Warszawa
Nr ref.: HR/T1/ENG/2018
You will:
- respond and/or process colleague and manager inquiries and requests,
- work with the system on: new hire related data, colleague transfers, promotions, salary increase changes, status changes, address changes, terminations, benefits,
- coach colleagues and line managers through queries via self-service,
- determine which queries require specialist support and escalate complex enquiries,
- support colleagues regarding the policies or procedures,
- provide administrative support for HR transactions and services,
If you are familiar with:
- delivering exceptional customer/colleague service,
- English and one of the following: Portuguese, Spanish, French on at least advanced level,
- HR administration duties,
- entering and managing sensitive data and confidential matters,
we would love to speak to you!
Why Sage?
- work-life-balance environment & home office one day/week,
- extremely generous bonus potential,
- relocation support,
- a safe and modern workplace with great equipment, through 3 floors with spacious kitchen/chillout area,
- long-term prospects for a professional career through professional Learning & Development processes and attractive training courses,
- great company culture and added social commitment through the "Sage Foundation" with up to 5 days special leave per year for charitable work and volunteering of your choice,
- access to Sage Academy – online platform with over 3500 courses in English, German, French and Spanish languages,
- international work environment, English on a daily basis,
- interesting start-up project due to process transformation,
- private medical care package,
- multisport/Multibenefit card,
- concierge services deliveredby Eurocentrum Office Building in which Sage Poland HQ is located,
- car parking refunds.