International Customer Representative with German or Finnish (m/f)1st, 2nd and 3rd Line Support
Miejsce pracy: Wrocław
Nr ref.: JO-1410-296043e_1515
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. Currently we are looking for: 1st, 2nd and 3rd Line Support Specialist with German, French, Spanish, Italian, Nordics or English (m/f).
We are looking for well-organized, open and energetic person to join our client’s team. If You have experience in customer service and if You are looking for opportunities for self-development and interesting experience then apply now!
As a Support Consultant you will provide a professional support to international clients.
Job description:
- Point of contact between Company’s managed services and clients
- Report Incidents and making service requests
- Analyse and review service performance
- Participate in client reviews and audits
- Manage issues with team members
- Maintain business relationships
Requirements:
- Fluent French, German, Spanish, Italian, Nordics or English
- Communicative English
- Minimum 1 years of customer service and/or IT support experience
- Analytical skills
- Problem solving skills
- Excellent communication and organization skills
We offer:
- A wide variety of training packages
- A friendly working atmosphere
- Social benefits
- Multilingual and multicultural work environment
- Opportunities for professional development