Recruitment process for this position and onboarding trainings are conducted online.
- good knowledge of English and very good knowledge of Finnish
- willingness to take first steps in IT
- can-do-it and problem-solving attitude
- the ability to talk to anyone and cooperate with a team
It's not essential, but we appreciate if you also have:
- basic IT skills (Microsoft products, internet, hardware devices etc.) or a technically oriented mind
We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.
Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call IT Support Line.
Your job would be to answer such phone calls and solve this kind of issues. We will equip you with all necessary tools and knowledge so you will be able to help those end users like your friend.
You will troubleshoot over the phone, chat or e-mail. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.
Discover IT! You will start your career from the onboarding plan where you’ll grab the basics. When you gain some experience, you will have a chance to reshape your career. We will teach you everything you need to discover the IT world as there is a variety of roles that you can choose for your career with us. You can become:
- Incident Manager – if you can think and make decisions quickly
- Change Manager – if you are well-organized and know ITIL
- Project Manager – if you want to have mastering and developing projects
- Service Integration and Management Consultant – if you like working with clients and adjusting projects to their needs
- Junior IT Technician – if you want to work directly with IT infrastructure
Space where you can develop yourself:
- Development programs, external courses, education & certificates co-funding
- NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
Our legendary atmosphere:
- We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!
A lot of benefits:
- Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more.
- Private medical care, which can be extended by a package of dental services purchased on preferential terms.
- Private life insurance which can be extended by oncology package purchased on preferential terms.
- Referral bonuses for recommending your friends to Capgemini.
- Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you want to get to know us better? Watch a short video:
