IT Support Analyst
[online recruitment]
[online recruitment]
Location: Krakow
Reference number: VR-49979
Project Description:
You will be part of the global Middleware team, working out of Krakow Poland, Pune or Mumbai India, responsible for the Axway Secure File Transport technology. The team is primarily responsible for ensuring the correct operation of the global infrastructure so that it can support our complex business environment. We help by providing advice to our clients as well as optimizing the solution to meet their needs. You will need to be able to work across multiple teams located in multiple locations across the globe.
Responsibilities
We're looking for someone who can help us to:
- Provide day to day support for the legacy Axway Secure Transport platforms.
- Provide L3 service support and timely closure of incidents and tasks.
- Provide regular updates to project and management teams.
- Communicate with other line of business clients within Company.
Skills
- Experience with the Axway Secure Transport product
- Self-motivated and able to work on your own or within project teams
- Willing to work hard to help transform the current service offering
- Able to work to tight deadlines
- A good communicator and possess good interpersonal skills
- Analytical and logical and enjoy solving problems
- Fluent in English
You have:
- A university degree computer science, management information systems or professional certifications.
- Strong linux and scripting skills - any development (any language) or automation experience would be beneficial
- A good understanding of infrastructure principles and system inter-dependencies outside the Axway environment
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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