Junior Customer Service Specialist

Requirements:

You are a perfect candidate if you:

• Have strong communication and interpersonal skills
• Are self-disciplined and well organised team player with an attention to detail
• Hold a BA/BS degree
• Are fluent in spoken and written English (at least C1 level)
• Are familiar with IT technologies (especially proficiency in MS Office)
• Have ability to work shifts including weekends
• Customer Service experience will be an asset

Responsibilities:

As Junior Customer Service Specialist you will be responsible for:

• Meeting defined individual/team performance and quality targets to ensure delivery of key business objectives
• Having opportunity to use your communication and problem solving skills
• Managing difficult situations and responding promptly to the assignments
• Ensuring customer confidentiality of information in line with the Data Protection Act

We offer:

What we can offer you:

• Private medical healthcare and benefit packages
• Friendly work atmosphere
• Workplace in the city centre
• 30-minute lunch breaks included in the working hours
• After work activities (football team, volleyball team, charity events, etc.)
• In-house English classes
• Vast variety of trainings provided for you to develop
• Work in an international and multicultural environment