Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
We are seeking professional, motivated, tech savvy and detail-oriented individuals to join NEW team in Cracow. This position will require a mixture of analytical and communication skills, interest in internet and modern forms of communication. A team player at heart, you collaborate with our international clients, evangelize best practices and roll up your sleeves to pitch in when it's all hands on deck.
- Process accounts flagged for review of potentially sensitive content to ensure there are no violations of policies
- Validate, investigate and respond to inquiries of an urgent or sensitive nature
- Comply with all client published policies and procedures and any legal and regulatory requirements
- Be assigned and accountable for workable solutions and processes within specific area of responsibility
- Fluent Dutch or Czech and intermediate knowledge of English (B2)
- Experience in customer service (nice to have)
- MS Office
- Good knowledge of internet and associated technologies
- Results & detail oriented
- Strong written and verbal communication skills
- Building business relations
- Fluent foreign languages mastered on a daily basis
- Excellent Excel
- Close cooperation with famous technology company every day
- Multitasking
- Negotiating with client and international vendors
- Location: Kraków
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform