Knight Frank is the leading independent property consultancy across EMEA offering agency and professional advice across Commercial, Residential and Rural sectors.
Established in 1896, Knight Frank now comprises a global network of over 400 offices, with 160 staff based in Warsaw.
Key Account Manager
Miejsce pracy: Warszawa
We are looking for an experienced Key Account Manager to be responsible for the direct management oversight of assigned commercial properties. The goal is to maximize asset value, customer satisfaction and revenue.
Responsibilities
- Expand the relationships with existing clients by continuously proposing solutions that meet their objectives
- Ensure the correct services are delivered to clients in a timely manner
- Resolve any issues and problems faced by clients and tenants as well as deal with complaints to maintain trust
- Manage all aspects of assigned properties
- Design business plans for assigned properties that suit customers’ needs
- Inspect and arrange maintenance to meet standards
- Maintain a positive, productive relationship with tenants
- Negotiate contracts with service providers in a timely and reliable manner
- Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends
- Oversee properties’ personnel and assess its performance
Requirements
- At least 5 years of experience as Key Account Manager in commercial property management (preferably office portfolio)
- In depth knowledge of all rules and regulations surrounding property management and its financial aspects
- Working knowledge of property budgets and financial reporting
- Competency in MS Office and relevant property management databases and software
- Customer focus and bottom line orientation
- Good verbal communication
- Well organized with excellent time management skills
- Ability in problem-solving and negotiation
- Fluency in English
- Property manager license would be a plus
We offer:
- Fulltime contract
- Private medical package
- Additional life insurance
- Greate office location in City Centre
- Multisport card
- Working in friendly enviroment
- Employee volunteering opportunities and interesting CSR projects
