Learning and Development Process Specialist with Dutch
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Recruitment process for this position and onboarding trainings are conducted online
About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?
Requirements
- Bachelor degree
- Very good command of spoken and written Dutch
- Very good command of spoken and written English
- Experience in L&D/HR Administration
- Attention to details
- Good knowledge of MS Office
- Good communication skills
- Ability to cooperate smoothly with other team members
What will you do?
The jobholder will be responsible for the correct and timely Learning and Development data processing, according to the project deadlines and to the expected quality. The L&D Process Specialist will also interact with the Client on a daily basis via phone and email, ensuring proper resolution of L&D-related issues. Another key aspect of the job is the cooperation with other delivery team members, sharing knowledge and expertise, as well as making sure that all the necessary documentation is complete and up to date.
Main accountabilities
- Process L&D Administration requests
- Answer client’s calls and emails
- Process client’s queries and escalations
- Provide clarification of L&D policies and procedures
- Demonstrate knowledge of processes and procedures relevant to Talent Management, Learning & Development, Performance Management, Succession Planning; Disciplinary and Grievances
- Organize knowledge sharing sessions internal and cross teams
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes
- Annual Training Calendar & Event Set Up
- Set up and maintenance of Annual Training Calendar and training program catalogues
- Nominations
- Maintenance of nominations lists in cooperation with L&D Managers
- Registrations
- Maintenance of registration, waiting and cancellation lists
- Monitoring of courses fulfillment
- Joining instructions & preworks
- Initiation, coordination and informing delegates on pre-course preparation
- Feedback set up and evaluation
- Reporting
- Invoicing
- External invoices processing
- Internal charges processing
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
- Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Possibility to work partially from home
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks - Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Stay Well helpline to support the emotional and mental aspects of well-being
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
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Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.