About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.
Position purpose
We are looking for a candidate, who will be working as a Learning & Development Administrator. The team member will be responsible for processing the Learning & Development related data correctly and timely according to the project deadlines and to the expected quality, interacts with the Client on a daily basis via phone and email, work on resolving Learning & Development issues, cooperate with other delivery team members, ensure that the documentation is up to date.
Main accountabilities
- Provide necessary training administration and logistics support - communication within members of HR support, managers, team leaders and employees, external service providers and internal trainers
- Demonstrate knowledge of processes and procedures relevant to HR Learning and Development
- Manage assigned part of the Process according to Capgemini methodology and/or agreed transition plan
- Process L&D administration requests
- Answer client’s calls and emails, process client’s queries and escalations
- Provide clarification of L&D policies and procedures
- Update all required Process documentation (Process maps and procedures) and other documentation within agreed timeframes
Candidate’s profile
- Very good command of English (min.B2)
- Availability to work part-time (20 hours a week)
- Very good communication skills
- Customer oriented
- Focus on details
- Multitasking and ability to meet deadlines
- Working knowledge of MS Office tools (especially Excel)
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together- Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
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