Online marketing /Customer Support Consultant with Lithuanian/Estonian/Lativian

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

Currently for our Client we are looking for Candidates for a position of:  

Online marketing /Customer Support Consultant with Lithuanian/Estonian/Lativian 

Duties and responsibilities:

• Providing high quality technical customer assistance to customers;

• Supporting end users of online advertising, applications or hardware through existing and new support channels;
• Analyse client’s questions and concerns, escalating problems to appropriate teams and handling problems to the satisfaction of the client;
• To successfully troubleshoot and resolve data issues through research and investigative measures; 
• Managing customer information with a high level of attention to detail;
• Having a great fun within the challenges of working with a wide variety of people. 

Our requirements:

• Fluency in English and Lithuanian/Estonian/Lativian; 
• it is necessary to already have a permission to work in Poland; 
• excellent written communications skills; 
• experience working with direct consumers; 
• university degree or on the last year of studies, available for a full time job;
• solid knowledge of MS Office package (SAP would be an asset).

Company offers:

• Challenging work environment;
• opportunities to develop skills in the international organization;
• attractive salary;
• benefits programme (insurance, healthcare, lunch bonuses, sport card); 
• great work atmosphere;
• possibilities for future promotions and career path development;