Job Description:
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Performing order entry using internal systems, checking and deciding on available providers, communicating with them via emails
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Reporting expected vs actual output
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Gaining and maintaining Client confidence and organization’s trust by developing efficient relationship
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Interacting with internal clients to resolve issues; communication with clients in a professional manner maintaining confidentiality
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Escalating issues and seeking advice with Senior Operations Purchase Agents and Team Leaders when facing non-standard issue
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Proficiency in English
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Previous work experience in BPO/SSC would be an advantage
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Experience in Customer Service would be nice to have
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BA/MA degree
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Strong communication/organizational skills
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Self-motivation
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Results & detail oriented
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General PC experience is required (including basic Microsoft Office skills)
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Good team working skills
- Challenging job in a professional and multinational environment
- Opportunity to gain broad analytical skills and experience, together with highly marketable specialist expertise in their chosen areas
- Dynamic working environment
- Attractive salary and benefits
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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