Skelia is a global company providing software development, engineering and outsourcing services. We build your cross-border teams and test your business solutions with top talent of Eastern Europe. Skelia operates through a global network of offices in Luxembourg, the United Kingdom, the Netherlands, Ukraine, Poland and the United States.
Skelia invites Partner Support Specialist for long-term and full-time employment to join a world-class team of professionals of Valo Intranet, which is the leading digital workplace solution for SharePoint and O365.
This is a unique opportunity to join our world-class team by aiding our global network of Valo Partners to deliver an award-winning digital workplace solution that rocks the O365 world! You will get the chance to work with a team that includes the world’s best SharePoint and Office 365 professionals. This is a team of seasoned and passionate people, who are ready to share their knowledge with you and help you grow in this role.
MISSION
- Finding solutions to our partners’ technical problems and contacting partners through our ticket system and sometimes taking a more personal route via Skype
- Documenting findings from support cases into Knowledge Base articles.
REQUIREMENTS
- Knowledge of O365 and SharePoint (for instance as an admin user)
- Experience in tools and technologies applied in SharePoint development
- Understanding of SW product development processes – experience in product documentation or software localization is a plus
- Excellent teamwork skills, with an independent, proactive and positive attitude
- Excellent communication skills to be able to communicate technical issues to partners with a variety of technical backgrounds.
- Quick to learn new technologies that are required and willing to share knowledge both with the team and the global Valo community
- Ability to work under pressure
- Language skills: Fluent written and spoken English is required, other languages Spanish, French or German is considered as an advantage.
SKELIA OFFERS
- Wide range of benefits (private healtcare, sports card, cinema tickets, shopping & leisure vouchers, etc.)
- Great coffee & fresh fruits
- Team events
- International exposure and business trips
- Referral program
- Access to Microsoft certifications
- English & Polish classes
We have a very informal and flexible working environment at Skelia that is very different from a typical corporate one and we’re looking for someone who’ll enjoy it as much as we do. We’re all about giving and assuming responsibility and working hard but also about enjoying working together and self-development. If you respond well to change, you are smart, creative and you love working with people – we’d love to hear from you!
