Payments Specialist with French/ German/ Italian

If you are people with passion for providing excellent service and you are interest in learning more about financial markets we are looking you!
You don’t need a background in finance to apply.
As a payments trainee, you will help deliver world-class and industry leading support to our global client base.

Requirements:

• A degree-level education (any subject);
• Excellent communication skills;
• A logical and analytical approach to problem solving;
• Confident to employ basic maths skills, particularly mental arithmetic;
• Strong organisational and time management skills;
• MS Office knowledge;
• Fluency in English (C1) and second language (verbal and written);

Responsibilities:

• Providing front line payment support to our clients across phone, email, web chat and social media;
• Monitoring and proactively managing client payment systems;
• Taking ownership of, and proactively managing, client deposits and withdrawals;
• Being the main point of contact for the global Client Services team regarding client payments and global banking nuances;
• Verifying client documentation to ensure that internal AML policies are met;
• Conducting audit checks and client administration tasks;
• Providing backup to our global Client Services teams by answering queries from our international client base on all our products and platforms;

We offer:

• A possibility of taking part in setting up a new marketing, Customer Service and IT departments in Poland
• Participation in interesting and challenging projects in global structures
• Opportunity to develop and broaden skills
• Attractive salary, bonuses and benefits package
• Pleasant working atmosphere